Shipping policy

Alcyone aims to ship orders within 24 hours (in hvedage) after the order is made. After that, an order employment is sent by mail. When the item is shipped, you will receive an email confirming that the item is on its way. In this mail you will find the tracking number of the item.

Alcyone delivers on all weekdays throughout Europe and all print deliveries from the webshop are free of charge. Goods will be delivered to the delivery address specified when ordering, unless otherwise agreed.

Delivery may occur with different suppliers and the same order (if ordered multiple items) it may occur that items arrive in multiple deliveries.

Your goods can be delivered by PostNord, DHL, DAO, Bring or GLS and both to delivery address or to parcel post.

Printing partners throughout Europe make shipments arrive approx. 2-10 days after ordering depending on what has been ordered. We strive to do so as soon as possible.

Unclaimed unclaimed shipments will be returned to our print partner and destroyed. If you wish to place a new order, you are liable for the cost of the new order.

Upon delivery or collection of original paintings, it is agreed with Alcyone.